FAQ

How do I setup a new utility account?

Contact City Hall or fill out the utility application here and send it to City Hall

Does the City offer automatic billing or online bill pay?

The City does offer automatic payments which can be setup through FrontDesk. We do accept online or credit card payments, which can be paid here.

What is covered by my utility bill?

The City bills monthly for water, sewer, storm water, and recycling.

Who handles our trash?

Trash pickup is contracted on an individual basis, most residents utilize Ankeny Sanitation.